Privacy Policy

Privacy Policy – The Travel Nanny Concierge

At The Travel Nanny Concierge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or website.

1. Information We Collect

When you book our services or use our website, we may collect:

Personal details: Name, email address, phone number, and billing information.
Service-related details: Dates of service, travel plans, special requirements for children.
Payment information: Credit/debit card details (processed securely via our payment provider).
Website usage data: IP address, browser type, pages visited, and other analytics.

2. How We Use Your Information

We use your information to:

Provide and manage the services you book with us.
Communicate with you about your bookings, updates, and inquiries.
Process payments securely.
Improve our services and website experience.
Comply with legal obligations if required.

We do not sell or share your personal information with third-party marketers.

3. How We Store Your Information

We take your privacy seriously and store your information securely using trusted methods. Only authorised personnel have access to your data.

4. Sharing Your Information

We may share your information with:

Service providers who help us deliver our services (e.g., payment processors).
Legal authorities if required by law.

We never sell your information to third parties for marketing purposes.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data (subject to legal or contractual obligations).
Opt out of marketing communications.

To exercise these rights, please contact us at michaella@thetravelnannyconcierge.com.

6. Cookies and Tracking

Our website may use cookies and analytics to improve your browsing experience. These cookies do not collect personally identifiable information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: michaella@thetravelnannyconcierge.com

Website: www.thetravelnannyconcierge.com